“ Mandalay Bay Selects Dynamic Minds to Manage Critical Software Application for 2008"
January, 2008
LAS VEGAS – Dynamic Minds Consulting, Dynamic Minds Consulting, a leading professional services firm for the hospitality industry, has announced near completion of current consulting engagement at the Mandalay Bay Hotel & Casino & THEhotel in Las Vegas, Nevada.
Dynamic Minds Consulting’s vast experience with casino hospitality operations and technology applications used to help manage these operations was utilized to audit current configuration, recommend compliance readiness (SBOX), manage enterprise migration and provide ongoing point-of-sale (POS) application configuration management for all the resort’s diverse portfolio of restaurants, lounges, theatre and entertainment venues using the application.
Mandalay Bay and THEhotel on the famed Las Vegas Strip is home to world-renowned restaurants Aurole, Mix, Fleur De Lys, RM Seafood and Stripsteak. In addition to the amazing selection of dining restaurants, Mandalay Bay is also home for thrilling entertainment performances. The Arena at Mandalay Bay and the Mandalay Beach host many of today’s leading live performing entertainers, MMA fights and Boxing on a weekly basis. Live entertainment venues include House of Blues, J-Pop Lounge and Eye Candy Sound Lounge & Bar along with six other casino bars which are sure to satisfy everyone’s tastes.
After a successful enterprise point-of-sale migration project managed by Dynamic Minds, the executive team at Mandalay Bay sought a partner who could help more effectively manage the mission critical point-of-sale (POS) application for the entire resort's food & beverage operations. Mandalay Bay required a partner with vast knowledge of daily operations and requirements in a casino coupled with skilled technical competence.
Dynamic Minds Consulting was selected to manage the daily application requirements of the (POS) solution used at nearly 60 revenue centers and operating on approximately 370 hardware devices throughout the resort.
"Partnering with yet another MGM Mirage property in 2008 has been an extremely rewarding partnership for Dynamic Minds. Having already managed similar implementations and configuration challenges at Bellagio, MGM Grand and TI, we implemented a best practice database that has resolved previous challenges, said Mohammad Ashrafi, Founder & Principal Consultant at Dynamic Minds "We were able to assist Mandalay Bay and THEhotel streamline front-of-the-house operations which directly enhanced guest experience at the already magnificent resort. The ongoing application support for daily application requirements is a new and innovative alternative to employing an entire team internally to manage the (POS) application. We look forward to an even more successful year at Mandalay Bay in 2009."
Dynamic Minds Consulting is a Las Vegas-based hospitality consulting company with vast experience opening casinos, restaurants, and nightclubs. For additional information about services and projects managed, please contact us.
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