Project Details

Located on the infamous sunset strip in West Hollywood is the 60’s art deco inspired nightclub offering a variety of live entertainment for the Hollywood elite. The newly remodeled Hollywood hotspot had a complete update to the interior including upgrades in technology. Amongst those upgrades was the POS migration to a new ASP hosted POS solution from Agilysys’ InfoGenesis™ POS.

Services provided by DMC

Management of Project Life Cycle of POS implementation

  •  DMC provided complete project management of POS implementation

Implementation, Configuration and Testing of POS Application and Interfaces

  • Complete menu item configuration
  • Employee and job code configuration
  • System security configuration
  • Terminal Option and Terminal Group configuration
  • Placement and Testing of all Hardware
  • Testing and verification of all POS interfaces; credit card, room charge and player comp, etc

End-user Training

  • Provided expert application training for end-users, management and back office teams. Accounting audit, reports, operations and functionality training

Onsite Live Opening Support

  • Provide onsite expert application support for venue opening for 5 days post live

Custom Development

  • Table Minimum Software Script installation and training

Professional Services

  • Ongoing menu configuration management