Project Details

As Hakkasan Group made the decision to expand their offerings into nightlife, with the opening of Hakkasan Las Vegas, their reputation as a prestigious global fine dining and lifestyle brand transitioned perfectly into this segment of hospitality. With 5 levels and 80,000 square feet of fine dining and entertainment, Hakkasan Las Vegas sets an extremely high standard for entertainment on the Las Vegas strip.

To seamlessly implement the important technology systems that help venues of these caliber operate, Hakkasan Group selected Dynamic Minds Consulting to manage every facet of the Point-of-Sale system project.

Services provided by DMC

Management of Project Life Cycle of POS implementation

  • ¬†DMC provided complete project management of POS implementation

Implementation, Configuration and Testing of POS Application and Interfaces

  • Complete menu item configuration
  • Employee and job code configuration
  • System security configuration
  • Terminal Option and Terminal Group configuration
  • Placement and Testing of all Hardware
  • Testing and verification of all POS interfaces; credit card, room charge and player comp, etc

End-user Training

  • Provided expert application training for end-users, management and back office teams. Accounting audit, reports, operations and functionality training

Onsite Live Opening Support

  • Provide onsite expert application support for venue opening for 5 days post live

Custom Development

  • Table Minimum Software Script installation and training

Professional Services

  • Ongoing menu configuration management