Project Details

Hakkasan Group continues to up the ante with each new nightlife venture. Joining their namesake venue at the MGM Grand and their forward-thinking OMNIA club at Caesar’s Palace, their newest creation is JEWEL: a high-end nightclub embedded in the renowned ARIA Resort & Casino on the Strip. To ensure the proper implementation of the critical POS system, Jewel and Hakkasan contracted with DMC to provide project management and professional services for installation of Agilysys’ InfoGenesis POS.

Services provided by DMC

Management of Project Life Cycle of POS implementation

  •  DMC provided complete project management of POS implementation

Implementation, Configuration and Testing of POS Application and Interfaces

  • Complete menu item configuration
  • Employee and job code configuration
  • System security configuration
  • Terminal Option and Terminal Group configuration
  • Placement and Testing of all Hardware
  • Testing and verification of all POS interfaces; credit card, room charge and player comp, etc

End-user Training

  • Provided expert application training for end-users, management and back office teams. Accounting audit, reports, operations and functionality training

Onsite Live Opening Support

  • Provide onsite expert application support for venue opening for 5 days post live

Custom Development

  • Table Minimum Software Script installation and training