Project Details

A key component of any successful hospitality venue is the seamless interaction between server, patron and POS system. With their newest high profile opening of Omnia Nightclub, an astonishing 75,000 square feet club within Caesars Palace, Hakkasan group turned to a longtime partner in Dynamic Minds Consulting to lead their POS implementation project.

Services provided by DMC

Management of Project Life Cycle of POS implementation

  • ¬†DMC provided complete project management of POS implementation

Implementation, Configuration and Testing of POS Application and Interfaces

  • Complete menu item configuration
  • Employee and job code configuration
  • System security configuration
  • Terminal Option and Terminal Group configuration
  • Placement and Testing of all Hardware
  • Testing and verification of all POS interfaces; credit card, room charge and player comp, etc

End-user Training

  • Provided expert application training for end-users, management and back office teams. Accounting audit, reports, operations and functionality training

Onsite Live Opening Support

  • Provide onsite expert application support for venue opening for 5 days post live

Custom Development

  • Table Minimum Software Script installation and training

Professional Services

  • Ongoing menu configuration management